![]() The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. ![]() If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. ![]() Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. This issue is caused by some Graphics Device Interface (GDI) handle leaks that occur in the Logonui.exe process.Ī supported hotfix is available from Microsoft. Additionally, the system stops responding at the Welcome screen. After you lock a computer that is running multiple language versions of Windows Vista Service Pack 2 (SP2) or of Windows Server 2008 SP2, you cannot unlock the computer.
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March 2023
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